Return Policy

First: Individuals

· If a trainee exceeds the absence limit approved by the training center, they will be excluded from the program without any refund.

· A full refund of the training course fee is available if requested at least 48 hours before the start of the training program.

· If a refund is requested before 48 hours, the participant can choose one of two options:

1. Full cash refund.

2. Or transfer the amount to the wallet for use in any future training program.

· Refund requests will not be accepted if requested less than 48 hours before or after the start of the program, regardless of whether the participant attends or not.

Second: Companies

· If trainees exceed the absence limit approved by the training center, they will be excluded from the program without any refund.

· 50% of the course fee can be refunded if requested at least 48 hours prior to the start of the training program.

· If the sponsor requests a refund within 48 hours, they can choose one of two options:

1. 50% cash refund.

2. Transfer the full amount paid to the wallet for use in future training programs.

· Refund requests will not be accepted if requested less than 48 hours prior to or after the start of the program.

Important Notes:

· The program start date is calculated based on the date specified by the Halal International Training Center.

· Refunds are processed within a maximum of:

14 business days for direct payment (cards or bank transfer).

21 business days for installment payments via services such as Tabby or Tamara.

·       The refund request must be submitted via official email, attaching the reservation and invoice information.